Stung by widespread criticism, BT vows to up its game

LONDON (Reuters) - BT , Britain's biggest telecoms group, vowed to improve its customer service for both the millions of residential consumers and the other telecoms companies that rely on its network after being stung by widespread criticism.

from Reuters: Top News http://uk.reuters.com/article/uk-bt-group-ceo-customers-idUKKBN16919R?feedType=RSS&feedName=topNews